Operations Co-ordinator

The role

The purpose of the role is to provide support for all marking and moderation activities for NCC Education programmes. You will be responsible for the co-ordination of the exam paper despatch process, including exam paper ordering, despatch of exam papers and collection of completed assessment materials. You will provide general administrative support to the Operations and Centre Support departments including organising training events and examiner standardisation events.

You will commission and review the assessment papers and marking schemes and assist in the recruitment, training and support of contractors/developers. In addition, you will assist in conducting performance reviews with examiners, moderators, markers and document learning outcomes, assessment criteria and grade descriptors. You will maintain, and update policy and procedure documentation relating to the Operations Department and monitor and enforce policies relating to risk management, security of assessments and confidentiality.

The candidate

We are seeking a self-motivated, enthusiastic and organised individual with the ability to deliver excellent customer service and implement changes. You will be an outstanding communicator cross culturally and strive to develop yourself and others.

You will ideally have previous experience of working in an office environment, proof reading experience and knowledge of the UK higher education system. A degree or equivalent will be advantageous.  

What are we offering?

In return, we offer a competitive salary, depending on experience plus other benefits. This role will also offer you the opportunities to acquire and develop cross-cultural experiences and competencies.

About NCC Education

NCC Education is a global provider and awarding body of British qualifications. We provide education solution to over 170 Partner Centres in more than 50 countries across the world. By working in partnership with accredited partner centres and universities, we provide students with affordable qualifications in Business and Computing from foundation through to degree and master's level.